Make a Complaint

Submitting a Complaint

We are sorry to hear that you have a complaint that has not been resolved to your satisfaction.
If you have already raised this complaint with us and you are not satisfied with the outcome, then please complete the form below – we will raise it with management and attempt again to resolve the issue as best we can.

Please insert your details below:

"*" indicates required fields

Title*

Name*

First Last

Cellphone Number*

Email*

Cinagi Policy Number*

Details of your complaint*

Complaint Document(s)

Accepted file types: jpg, gif, png, pdf, doc, docx, jpeg, tif, Max. file size: 2 MB.

If you have already drafted your complaint in a document, you can upload that document here

Complaint Correspondence

Drop files here or

Accepted file types: jpg, gif, png, pdf, doc, docx, jpeg, tif, Max. file size: 2 GB.

If you have any other communication relating to this complaint (eg e-mail correspondence), please upload it here