Cinagi Member Portal

If you are an existing Cinagi policy holder you can engage directly with us regarding all your Cinagi benefits whether that is:

  • Requesting a confirmation of cover letter because you are preparing for an upcoming procedure, or
  • You would like to submit a claim, or you would like to make use of our Claim Optimiser service.

All of this and much more can be done seamlessly from this page.

How to use our benefits

Submitting your claim is seamless. Once you have received the accounts from your specialist and/or hospital you can submit your claim along with your statement from your medical scheme.

If you would like to make use of the Co-Payment Claim Optimiser to assist with your upfront payment you can do that here.

You can update any of your details here.

Example: banking information, email address, medical scheme information.

If you would like a copy of your policy documents detailing your waiting periods and benefits.

If you are planning a procedure and require confirmation of cover.

If you would like to upgrade your policy to Gap Cover MAX you can submit your request here.

If you would like to join Cinagi you can get a quote here.

Get in touch with one of our consultants today


At Cinagi, we are committed to excellence. Our many years of experience in the healthcare industry, combined with excellent service levels gives you the peace of mind that you have the best health insurance cover available.

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